TERMS & CONDITIONS

The Membership Terms and Conditions mentioned herein shall form an integral part of the Membership Application & Agreement Form duly signed by the Member and shall be binding upon the Member. They shall govern the obligations and rights of Fitclub

(1) Definitions

102A, DLF Phase 1, Golf Course Road, Arjun Marg, Gurugram, Haryana 122002
B-711, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122002
Club Staff : Company employees, fitness professionals, and consultants.
Calendar Month : First to last day of any given month.
Member : An individual issued a unique Membership ID.
Minimum Term : Mandatory membership duration as per Membership Application & Agreement Form.

(2) AGREEMENT & CLUB RULES

The “Membership Application & Agreement Form (MAAF) and Membership Terms & Conditions” are called “Club Rules.”

Modes of Payment : Different ways by which a Member chooses to make payments of the Membership Dues and other services to the Company.
Membership Dues : A non-refundable fee; includes Enrollment Fees, Pro rata Fees, Security Deposits, Monthly Subscriptions, and Penalties.
Enrollment Fee : This is the fee paid by a Member for membership setup.
Upgrade or Downgrade : This means and includes a change of membership Plan, Package, or Type by a member. “An Amendment Form” shall be filled by the member to use this service.
Termination of Membership: The company can terminate membership, with or without notice, and with no refund if termination is due to the Member’s fault.

(3) Limitation Of Liability

Fitclub member hereby undertakes and declares that the Company, and its directors, fitness professionals, employees, consultants, or contractors are absolved to the fullest extent of any or all liability(ies) arising from any injury or damage caused (whether fatal or otherwise) to him/her or any loss, damage or theft of any property belonging to, or brought into the Club premises by a Member or any guest occurring within the club howsoever caused and that the Company/ Club’s contractual and legal rights and remedies are independent and cumulative.

(4) Membership Dues

Members must pay an enrollment fee of an amount specified by the Company at the time of applying for membership. These fees shall become due immediately upon the acceptance of the applicant as a Member, which shall be at the sole discretion of the Company. The membership shall not be activated till these amounts are received by the Company. All cheque payments are subject to realization.
Members are required to pay the ‘Subscription’ in advance by choosing one of the payment options provided by the Company and providing any required authorizations or documents.
If for any reason the Company is unable to collect the ‘Subscription Amount’, the Member shall not be permitted to access the Club till the ‘Subscription fee’ is paid by the Member prior to entering the Club and he will also be charged a late Payment Fee for unsuccessful payment attempts.

(5) Payment Options

Members have two Payment Options to choose from Partial or Lump Sum.

Partial Payment Option Terms:

Payment Obligation : Members using the Partial Payment Option must pay their subscription in monthly installments.
Failure to Pay : Missed payments will result in suspension until all dues and any applicable late fees are cleared.
Minimum Payment : A minimum of 50% of the total subscription must be paid upfront to qualify for this payment option.
No Early Cancellation : Membership cannot be canceled during the Minimum Contract Period.

Lump Sum Payment Options:

Members opting for the Lump Sum Payment must pay the full subscription in advance for 3, 6, or 12 months. Membership will auto-cancel at the end of the chosen term, and renewal will require payment of the prevailing rates. All applicable taxes, including GST, are the Member’s responsibility.

(6) Cancellation And Termination

Members may request cancellation after completing the minimum contract period by submitting an Amendment Form, available at the Club’s Front Desk, at least one calendar month in advance.
All dues must be fully paid. Submission of the form does not confirm cancellation; it takes effect only upon Company approval and receipt of any outstanding dues or cancellation fees. Receipts will be issued for all payments.
The Company may terminate membership at any time without notice or refund, especially in cases of rule violations or if the Member is deemed legally incapable under the Indian Contract Act, 1872.

(7) Upgrade & Downgrade

Members may upgrade or downgrade their membership at any time, effective from the next calendar month. This will initiate a new minimum contract period, and the Member must accept the current subscription rate and pay the applicable (non-refundable) Initiation Fee.

(8) Transfer Of Membership

A Member may request to transfer their membership to another eligible person who agrees to the Club’s Terms & Conditions. A Transfer Fee must be paid by the original Member. The remaining contract term transfers to the new Member, who must complete a new MAAF and pay applicable Card Fees. Transfer requests must be submitted to the General Manager, whose approval is at their sole discretion. Transfers are allowed within the same membership category; if upgrading to a higher category, the dues difference must be paid.

(9) Right Of Admission

Fitclub reserves the right to deny entry to any member, staff, or visitor who fails to follow its Rules & Regulations.

The club holds a right to reserve "RIGHTS OF ADMISSION" & reserves the right to "TERMINATE A MEMBERSHIP" as and when the management deems necessary.

(10) Verbal Agreement And Waiver

Only written changes signed by an authorized Company representative are valid. The Company will not honor any verbal or implied agreements that conflict with the Club Rules.

Non-Waiver : The Company’s delay in enforcing its rights does not mean those rights are waived.
Complaints: Only written complaints submitted in the prescribed form will be accepted.

(11) Membership Refund

The Company is not liable for refunds due to changes in government regulations affecting Club operations.
No refunds will be given for delays in Club opening during the Pre-Sales period; membership starts from the official opening date.
Members on Lump Sum Payment are not entitled to pro-rata refunds for unused time unless the termination is not their fault.
Membership cannot be canceled during the Minimum Contract Period, and no refunds will be issued for early termination.

(12) Transfer Policy

Transfer Policy: Annual memberships can be transferred with a 6% + GST fee. No transfers are allowed if usage exceeds 6 months.
Termination & Refunds: Upon termination, unused months may be refunded after deducting used months. No refunds will be given if Club usage exceeds 6 months.

Add-on Services Policy

Only trainers authorized by FITCLUB may provide add-on services (PT, EMS, Therapy, Pilates, etc.) on club premises.

External trainers or freelancers are not allowed.
This applies to all clients at both Sushant Lok and Golf Course Road clubs.
The policy ensures consistent quality and operational compliance.
Clients must adhere to this policy; non-compliance may lead to management action.

Personal Training and Nutrition Counseling Agreement

Valid only for current Fitclub Members at the club where sessions are purchased; sessions cannot be transferred to other clubs in India.
Packages must be paid in full upfront; sessions won’t start until payment is received.
Sessions are non-refundable and non-transferable; no refunds or transfers for unused sessions.
Nutrition Counseling validity: 1 session – 5 days; 10+1 sessions – 60 days; 25+5 sessions – 120 days from purchase.
The validity period continues regardless of freeze status; unused sessions after expiry or membership termination are forfeited without refund.
Appointments must be booked at least 24 hours in advance; no-shows are charged unless a 24-hour cancellation notice is given.
Changes to trainer/counselor require 72-hour notice and management approval; no refund if the change is denied.
Members must sign after every session, including forfeited no-shows.
Sessions are one-on-one unless otherwise approved; no guests are allowed during sessions.
Members bear all costs from trainer/counselor recommendations; Fitclub holds no liability.
If the buyer has any health or medical concerns, now or after signing the Agreement, it is the buyer’s responsibility to discuss them with his own doctor before using the facilities and Personal Training / Nutrition Counseling services.
Use of facilities and services carries injury risk; members accept this and agree to hold Fitclub harmless and indemnify it against related claims.
By signing, members agree to all terms and acknowledge receipt of a copy.
Fitclub may revise this agreement anytime without prior notice.
This agreement is the sole basis for Personal Training/Nutrition Counseling services and should be read alongside the Membership Agreement.